Have a question?

When you purchase a Code Share flight, you will receive a confirmation email with your reservation code. You can also get your reservation code on our website, at the airport counters or by contacting one of our Call Center operators. This code will be necessary for you to begin your Check-In process and get your boarding pass.


You must Check-In with the airline operating your flight. For example, if your first trajectory is operated by Volaris, then you must Check-In with Volaris. And if your return ticket is operated by Frontier, you must do your Check-In with Frontier.


In every scenario, you must pick up your baggage on the first connection point and leave it on the counter of the airline with which you’re flying next.


To get your Frontier reservation code, please contact one of our operators through our Call Center.